Customer Care Internship – English Speaking

This post is available for applicants in the following locations: Helsinki.

What is this incredible role?

The Customer Care Internship is a customer service-oriented role where you make sure that we offer the best value for top decision makers as well as the solution providers to utilize our service to the fullest! You keep our customers engaged, respond to their requests and actively reach out to them to prepare them for their meetings. In simple words, you will be the face /  voice of our company when our service is delivered to them!

Where can you work in such an awesome job?  

With us at Management Events! We are like Tinder for enterprises but without the swiping and weird pickup lines.

We set up virtual networking events to connect top decision-makers with innovative companies to see if they can work together on business challenges. At these events, the C-level executives talk to several companies that can help them with their projects.

This all happens in our virtual platform, where our attendees can enjoy inspirational keynote speakers and participate in group discussions.

In this role you would be working in our Helsinki office.

 

How will you have an impact?  

• Customer service on the phone, virtual meetings and via email.
• Assist in planning the ‘speed date sessions’ between decision-makers and solution providers. 
• Guide our attendees through our virtual platform before and during the meetings.
• Collecting feedback and providing services that meet needs
• Making sure  the 1-2-1 meetings will be delivered in timely manner

 

We are looking for a new colleague with:  

• Studies in a relevant field (such as Business Administration, Hotel management, Event management, but all other studies are welcome)
• A high-class customer service mindset 
• Excellent multitasking skills
• Good IT-skills (MS Office)
• Professional level proficiency in English
• Ambition to learn and be successful in your work
• A positive attitude and team spirit!  

 

The benefits of choosing us for your internship  

• Let’s start with the obvious. Can you think of many other jobs where you can engage with and network with national and international high-level decision-makers? This will be a massive advantage for you wherever your career takes you in years to come.
• Be part of the culture, where we enjoy spending time and working together!
• Become part of an international growth organization with plenty of career development opportunities after your internship.
• You will get a monthly internship salary 1000€
• Sports and culture benefit, lunch vouchers, occupational health and corporate discounts to local gym and lunch places

We wish you could start beginning of September and the length of the internship is 4-5 months.

 

How to become considered for this fantastic opportunity?  

Simple! Just send your application and CV in English to us already today but latest on the 28th of July!

Recruitment process:

Apply: Apply for this role and fill in the pre-interview form.

First selection: Evaluating talents and selecting potential candidates to move forward. If we see you as a potential candidate, we will contact you at the latest on the 5th of August.

Interview day will be middle of August: Potential candidates will be invited to the f2f interview at the Helsinki office or virtually.

Apply Now