What is this incredible role?
The Customer Care Internship is a customer service-oriented role where you make sure that we offer the best value for top decision-makers as well as the solution providers to utilize our service to the fullest! You keep our customers engaged, respond to their requests, and actively reach out to them to prepare them for their meetings. In simple words, you will be the face/voice of our company when our service is delivered to them!

Who are we looking for?
We are looking for students who are eager to gain practical experience and grow their skills in a dynamic work environment. Whether you’re studying Business Administration, Event Management, Hotel Management, or any other relevant field, we welcome all students passionate about customer service and eager to be part of an international team.

Where can you work in such an awesome job?
With us at Management Events! We are like Tinder for enterprises – but without the swiping and weird pickup lines. We set up virtual networking events to connect top decision-makers with innovative companies to see if they can collaborate on business challenges. At these events, the C-level executives talk to several companies that can help them with their projects. This all happens on our virtual platform, where attendees can enjoy inspirational keynote speakers and participate in group discussions.
In this role, you would be working in our Helsinki office.

How will you have an impact?

• Providing customer service on the phone, in virtual meetings, and via email
• Assisting in planning the 'speed date sessions' between decision-makers and solution providers
• Guiding attendees through our virtual platform before and during meetings
• Collecting feedback and delivering services that meet customer needs
• Ensuring that 1-2-1 meetings are delivered in a timely manner

We are looking for a new colleague with:

• Ongoing studies in a relevant field (such as Business Administration, Event Management, Hotel Management, or any other studies are welcome)
• A high-class customer service mindset
• Excellent multitasking skills
• Good IT skills (MS Office)
• Professional-level proficiency in English
• Ambition to learn and succeed in your work
• A positive attitude and team spirit!

The benefits of choosing us for your internship

• Engage with and network with national and international high-level decision-makers—this will be a massive advantage wherever your career takes you in the future
• Become part of a fun and collaborative culture where we enjoy spending time together
• Join an international growth organization with plenty of career development opportunities after your internship
• A monthly internship salary of €1000
• Enjoy a sports and culture benefit, lunch vouchers, occupational health, and corporate discounts at local gyms and lunch places

We wish you could start at the 13.01.2025, and the length of the internship is 5-6 months.

How to become considered for this fantastic opportunity?
Simple! Just send your application and CV in English to us today.

Recruitment Process:

• Apply: Submit your application and fill in the pre-interview form.
• First Selection: We will evaluate candidates and contact you by the 30th of November if we see you as a potential fit.
• Interview Day (Beginning of December): If selected, you will be invited to an in-person or virtual interview.