Customer Success
Our Customer Success team is the bridge between our clients’ goals and the results they achieve through our concept. From onboarding to long-term partnership, we ensure every collaboration drives measurable value, growth, and satisfaction.
Acting as strategic advisors and growth partners, our team helps solution providers maximize their ROI by leveraging our exclusive events and 1-to-1 meetings to generate meaningful connections and business opportunities.
Through data-driven insights, strong relationship management, and a deep understanding of each client’s business, we turn partnerships into long-term success stories. Whether guiding day-to-day operations or defining strategic account growth, our Customer Success professionals play a key role in driving retention, expansion, and the overall impact of our services.
Testimonials
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The most meaningful part of my role is becoming a true B2B growth partner for my customers — building strategic partnerships where we share the same goals and celebrate success together.
Nikki Lauterslager
Customer Success Manager (Netherlands)
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Customer Success Manager - DACHCustomer Success · Berlin, Barcelona
About Aurora Live by Management Events
At Aurora Live by Management Events, we’re transforming the way leaders connect, collaborate, and grow.
Working with us means being part of an international, fast-paced, and purpose-driven company, where ambition meets action and every idea can make an impact.
Our teams bring together smart, curious, and driven individuals who love what they do — connecting visionary leaders, shaping industries, and celebrating success along the way.
Ready to be part of something extraordinary? Join us and help shape the future of business connections.